About Us
Built by people who know contact centre
BBC CRM was born out of frustration with generic tools that don't speak the language of sales, support, and customer operations BPOs. We built what we couldn't find.
Replace the chaos.
Restore accountability.
Most contact centre teams run on a cobbled-together mix of spreadsheets, WhatsApp groups, and separate dialler software. Leads get lost. Credit doesn't get attributed. Managers can't see what's really happening.
BBC CRM consolidates every function — lead management, agent chat, task tracking, attendance, Vicidial integration, and incentive calculation — into a single platform every role can rely on.
What we stand for
Built for Contact Centre
Every feature exists because a real contact centre team needed it. We don't ship generic CRM bloat.
Transparency First
Full audit trails on every action. Every agent knows exactly what's being tracked and why.
Real-Time by Default
WebSocket-powered from day one. Coordination happens at the speed of conversation.
Zero Data Loss
Every status change, note, and document upload is permanently recorded and searchable.
Bizz Buzz Creations
A technology company focused on building practical, no-nonsense software for the financial services sector. BBC CRM is our flagship product.
Get in Touch